How long will it take for my order to ship?
Most orders ship within 2-5 business days. A shipping confirmation e-mail will be sent. Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse. Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks weeks due to color, style, size or other unforeseen circumstance. If you require expedited shipping or have any questions about your order, please feel free to contact us.
The item I want is listed as "Backordered". When will it be available?
The availability of backordered items varies greatly. Please contact us for an anticipated stock date. However, anticipated dates are subject to change.
How will my order be shipped?
Most orders will be shipped via UPS.
Do you ship internationally?
We can ship to Canada for an additional shipping surcharge of $15.
What are your shipping costs?
Our shipping rates are a low flat fee of $5.95 no matter what size the order is!
What is your return policy?
We accept returns within 14 days of receipt. Please call our customer service center for a return authorization number before returning a product.
Is my personal information safe?
All payments are processed through Paypal secure server. No financial information is transmitted from this site. We never sell or trade our customers' personal information.
Why does your payment page say BJC Global LLC?
Sleeptightkidsbedding.com is a division of BJC Global LLC. All payments are processed through a Paypal secure server. Your credit card bill will read *BJC Global LLC*.
